Safeguarding 7 of 8

7. Whatsapp



Whatsapp is a popular method of communication at Felixstowe Hockey Club.

What Is Whatsapp ?
WhatsApp is a popular instant messaging app, which lets you send messages, images and videos to friends. You can have 1-1 conversations as well as group chats.

The app is being increasingly used within hockey as a useful communication tool. This guidance recognises good practice for using the app and highlights some risks when using it with u18’s.

Do’s and Don’ts of using WhatsApp

Do’s

  • Have a coach set the group up (allowing admin rights)
  • Tell athletes what the app is/isn’t to be used for
  • Inform parents of its intended use
  • Get the team to agree how the app is to be used i.e. no pictures, only hockey orientated content
  • Keep language appropriate

Don’ts

  • Assume everyone is on WhatsApp
  • Use the app for private messaging
  • Use the app to replace formal feedback

Concerns for using Whatsapp

  • Individuals having access to everyone’s number. In some environments this may allow individuals to contact each other in a negative way e.g. bullying in a performance environment.
  • Individuals not using WhatsApp. If a member of the team doesn’t use the app, will they miss out on important information?

Note:
The official age limit for the use of Whatsapp is 16 in order to comply General Data Protection Regulations (GDPR).

Parents or Guardians of ALL U18's included in Felixstowe Hockey Club chat groups MUST be BOTH in agreement for the Junior Member to be included in the chat group and themselves be included as a member of any chat group(s).

Click Here for Further Information - EH Guidance for using Whatsapp